{"id":5728,"date":"2026-10-06T20:55:35","date_gmt":"2026-10-06T18:55:35","guid":{"rendered":"https:\/\/skillagility.com\/en\/resources\/cost-of-poor-quality\/"},"modified":"2026-10-07T10:39:02","modified_gmt":"2026-10-07T08:39:02","password":"","slug":"cost-of-poor-quality","status":"publish","type":"docs","link":"https:\/\/skillagility.com\/de\/resources\/cost-of-poor-quality\/","title":{"rendered":"Fehlerkosten (Cost of Poor Quality, COPQ)"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Fehler und M\u00e4ngel kosten Geld, aber die meisten dieser Kosten bleiben verborgen. Wenn du die Cost of Poor Quality berechnest, verwandelst du dein Problem in einen Business Case, den dein Sponsor versteht. Schau dir das kurze Video an und arbeite dann mit dem Toolkit-PDF: Es erkl\u00e4rt die Methode, zeigt ein durchgerechnetes Beispiel und gibt dir eine leere Vorlage zum Ausf\u00fcllen.<\/p>\n\n\n\n<div class=\"wp-block-group ska-tk-video is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"ska-tk-label wp-block-paragraph\">Tool-Video<\/p>\n\n\n<p class=\"wp-block-paragraph\">Das kurze Tool-Video erscheint hier.<\/p>\n<\/div>\n\n\n        <div id=\"ep-gutenberg-content-5645db031e2d14266bf7c8a1660dff3f\" class=\"ep-gutenberg-content aligncenter ep-percentage-width   ep-content-protection-disabled\" data-embed-type=\"PDF\" data-embed-url=\"https:\/\/skillagility.com\/wp-content\/uploads\/2026\/10\/Cost-of-Poor-Quality_Toolkit_DE.pdf\">\n            <div class=\"embedpress-inner-iframe emebedpress-unit-percent ep-doc-5645db031e2d14266bf7c8a1660dff3f\" style=\"max-width:100%\" id=\"embedpress-pdf-cost-of-poor-quality-en\">\n                <div >\n                    <div class=\"ep-embed-content-wraper\"><div class=\"position-right-wraper gutenberg-pdf-wraper\"><iframe title=\"Fehlerkosten_Toolkit_DE\" class=\"embedpress-embed-document-pdf embedpress-pdf-cost-of-poor-quality-en\" style=\"width:100%;height:640px; max-width:100%; display: inline-block\" src=\"https:\/\/skillagility.com\/wp-content\/plugins\/embedpress\/assets\/pdf\/web\/viewer.html?&#038;file=https%3A%2F%2Fskillagility.com%2Fwp-content%2Fuploads%2F2026%2F10%2FCost-of-Poor-Quality_Toolkit_DE.pdf#key=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\" frameborder=\"0\" oncontextmenu=\"return false;\"><\/iframe> <\/div><\/div>                <\/div>\n            <\/div>\n        <\/div>\n    \n\n\n<h2 id=\"in-short\" class=\"wp-block-heading\">Cost of Poor Quality kurz erkl\u00e4rt<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Liste die Fehlerkosten auf.<\/strong> Erfasse alle internen und externen Fehlerkosten, die mit deinem Problem zusammenh\u00e4ngen.<\/li>\n\n\n<li><strong>Beziffer jeden einzelnen Punkt.<\/strong> Nutze Finanzdaten, wo immer es geht, und sorgf\u00e4ltige Sch\u00e4tzungen, wo nicht.<\/li>\n\n\n<li><strong>Rechne sie zusammen.<\/strong> Berechne die aktuellen COPQ pro Monat oder pro Jahr.<\/li>\n\n\n<li><strong>Wende dein Ziel an.<\/strong> Multipliziere die COPQ mit der erwarteten Reduzierung aus deinem SMART-Ziel.<\/li>\n\n\n<li><strong>Trenne harte und weiche Einsparungen.<\/strong> Nur harte Einsparungen schlagen sich direkt in der GuV nieder; liste weiche Einsparungen separat auf.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-group ska-tk-key is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"ska-tk-label wp-block-paragraph\">Das Wichtigste auf einen Blick<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>COPQ = interne + externe Fehlerkosten.<\/li>\n\n\n<li>Die meisten Qualit\u00e4tskosten liegen verborgen unter der Wasseroberfl\u00e4che.<\/li>\n\n\n<li>Erwartete Einsparung = COPQ \u00d7 erwartete Reduzierung.<\/li>\n\n\n<li>Halte harte und weiche Einsparungen getrennt.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<p class=\"ska-tk-related wp-block-paragraph\"><strong>Verwandte Tools:<\/strong> <a href=\"https:\/\/skillagility.com\/de\/ressourcen\/smart-ziele\/\">SMART-Ziele<\/a> \u00b7 <a href=\"https:\/\/skillagility.com\/de\/ressourcen\/project-charter\/\">Project Charter<\/a> \u00b7 <a href=\"https:\/\/skillagility.com\/de\/ressourcen\/voc-translation-matrix\/\">VOC Translation Matrix<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Defects and mistakes cost money, but most of these costs stay hidden. Calculating the Cost of Poor Quality turns your problem into a business case your sponsor understands. Watch the short video, then work with the toolkit PDF: it explains the method, shows a worked example and gives you a blank template to fill in. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","footnotes":""},"doc_category":[153],"doc_tag":[],"knowledge_base":[151],"class_list":["post-5728","docs","type-docs","status-publish","hentry","doc_category-01-define","knowledge_base-b303-lean-six-sigma"],"year_month":"2026-10","word_count":178,"total_views":"4","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Stefan Lachmann","author_nicename":"stefan-lachmann","author_url":"https:\/\/skillagility.com\/de\/author\/stefan-lachmann\/"},"doc_category_info":[{"term_name":"01 DEFINE","term_url":"https:\/\/skillagility.com\/de\/resources\/b303-lean-six-sigma\/01-define\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"B303 Lean Six Sigma","term_url":"https:\/\/skillagility.com\/de\/resources\/b303-lean-six-sigma\/","term_slug":"b303-lean-six-sigma"}],"knowledge_base_slug":["b303-lean-six-sigma"],"_links":{"self":[{"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/docs\/5728","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/comments?post=5728"}],"version-history":[{"count":1,"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/docs\/5728\/revisions"}],"predecessor-version":[{"id":5786,"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/docs\/5728\/revisions\/5786"}],"wp:attachment":[{"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/media?parent=5728"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/doc_category?post=5728"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/doc_tag?post=5728"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/knowledge_base?post=5728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}