{"id":5925,"date":"2026-10-07T20:22:41","date_gmt":"2026-10-07T18:22:41","guid":{"rendered":"https:\/\/skillagility.com\/en\/resources\/5-whys\/"},"modified":"2026-10-07T20:22:41","modified_gmt":"2026-10-07T18:22:41","password":"","slug":"5-whys","status":"publish","type":"docs","link":"https:\/\/skillagility.com\/de\/resources\/5-whys\/","title":{"rendered":"5-Why-Methode"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Hinter jedem Symptom steckt eine Ursache \u2013 und dahinter oft noch eine. Die 5-Why-Methode f\u00fchrt dich Schritt f\u00fcr Schritt nach unten, bis du an einem Punkt ankommst, den du beheben kannst. Schau dir das kurze Video an und arbeite dann mit dem Toolkit-PDF: Es erkl\u00e4rt die Methode, zeigt ein durchgerechnetes Beispiel und bietet dir eine leere Vorlage zum Ausf\u00fcllen.<\/p>\n\n\n\n<div class=\"wp-block-group ska-tk-video is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"ska-tk-label wp-block-paragraph\">Tool-Video<\/p>\n\n\n<p class=\"wp-block-paragraph\">Das kurze Tool-Video erscheint hier.<\/p>\n<\/div>\n\n\n        <div id=\"ep-gutenberg-content-4715f3fd6a5531cffee202dd7c286cd9\" class=\"ep-gutenberg-content aligncenter ep-percentage-width   ep-content-protection-disabled\" data-embed-type=\"PDF\" data-embed-url=\"https:\/\/skillagility.com\/wp-content\/uploads\/2026\/10\/5-Whys_Toolkit_DE.pdf\">\n            <div class=\"embedpress-inner-iframe emebedpress-unit-percent ep-doc-4715f3fd6a5531cffee202dd7c286cd9\" style=\"max-width:100%\" id=\"embedpress-pdf-5-whys-en\">\n                <div >\n                    <div class=\"ep-embed-content-wraper\"><div class=\"position-right-wraper gutenberg-pdf-wraper\"><iframe title=\"5-Whys_Toolkit_DE\" class=\"embedpress-embed-document-pdf embedpress-pdf-5-whys-en\" style=\"width:100%;height:640px; max-width:100%; display: inline-block\" src=\"https:\/\/skillagility.com\/wp-content\/plugins\/embedpress\/assets\/pdf\/web\/viewer.html?&#038;file=https%3A%2F%2Fskillagility.com%2Fwp-content%2Fuploads%2F2026%2F10%2F5-Whys_Toolkit_DE.pdf#key=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\" frameborder=\"0\" oncontextmenu=\"return false;\"><\/iframe> <\/div><\/div>                <\/div>\n            <\/div>\n        <\/div>\n    \n\n\n<h2 id=\"in-short\" class=\"wp-block-heading\">5 Whys kurz erkl\u00e4rt<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Formuliere das Problem.<\/strong> Konkret und sachlich, frei von Annahmen oder vermuteten Ursachen.<\/li>\n\n\n<li><strong>Stelle das erste \u201eWarum?\u201c.<\/strong> Die Antwort ist meist eine oberfl\u00e4chliche Ursache.<\/li>\n\n\n<li><strong>Frage weiter.<\/strong> Nimm jede Antwort als neues Thema. Suche nach einem Prozess- oder Systemfehler, nicht nach einer Person.<\/li>\n\n\n<li><strong>Stoppe bei einer ver\u00e4nderbaren Ursache.<\/strong> Wenn du einen Prozess erreichst, den du \u00e4ndern kannst \u2013 oder wenn weiteres Nachfragen nichts N\u00fctzliches mehr bringt.<\/li>\n\n\n<li><strong>Plane die Ma\u00dfnahme.<\/strong> Gehe die Grundursache direkt an und lege eine verantwortliche Person fest.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-group ska-tk-key is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"ska-tk-label wp-block-paragraph\">Das Wichtigste auf einen Blick<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>Starte mit einer sachlichen Problembeschreibung.<\/li>\n\n\n<li>Jede Antwort wird zur n\u00e4chsten Frage.<\/li>\n\n\n<li>Suche nach Prozessursachen, nicht nach Personen.<\/li>\n\n\n<li>Stoppe bei einer Ursache, die du ver\u00e4ndern kannst.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<p class=\"ska-tk-related wp-block-paragraph\"><strong>Verwandte Tools:<\/strong> <a href=\"https:\/\/skillagility.com\/de\/ressourcen\/fishbone-diagramm\/\">Fishbone-Diagramm<\/a> \u00b7 <a href=\"https:\/\/skillagility.com\/de\/ressourcen\/interrelationship-diagraph\/\">Relationsdiagramm<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Behind every symptom sits a cause, and behind that often another. The 5 Whys takes you down step by step, until you reach something you can fix. Watch the short video, then work with the toolkit PDF: it explains the method, shows a worked example and gives you a blank template to fill in. Tool [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","footnotes":""},"doc_category":[155],"doc_tag":[],"knowledge_base":[151],"class_list":["post-5925","docs","type-docs","status-publish","hentry","doc_category-03-analyze","knowledge_base-b303-lean-six-sigma"],"year_month":"2026-10","word_count":170,"total_views":"1","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Stefan Lachmann","author_nicename":"stefan-lachmann","author_url":"https:\/\/skillagility.com\/de\/author\/stefan-lachmann\/"},"doc_category_info":[{"term_name":"03 ANALYZE","term_url":"https:\/\/skillagility.com\/de\/resources\/b303-lean-six-sigma\/03-analyze\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"B303 Lean Six Sigma","term_url":"https:\/\/skillagility.com\/de\/resources\/b303-lean-six-sigma\/","term_slug":"b303-lean-six-sigma"}],"knowledge_base_slug":["b303-lean-six-sigma"],"_links":{"self":[{"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/docs\/5925","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/comments?post=5925"}],"version-history":[{"count":0,"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/docs\/5925\/revisions"}],"wp:attachment":[{"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/media?parent=5925"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/doc_category?post=5925"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/doc_tag?post=5925"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/skillagility.com\/de\/wp-json\/wp\/v2\/knowledge_base?post=5925"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}