---
title: SIPOC
description: "Before you improve a process, everyone needs to see the same process. SIPOC gives you a one-page, high-level picture of it, from supplier to customer. Watch the short video, then work with the toolkit PDF: it explains the method, shows…"
url: "https://skillagility.com/en/resources/sipoc/"
updated: "2026-10-07"
category: 01 DEFINE
---

# SIPOC

Before you improve a process, everyone needs to see the same process. SIPOC gives you a one-page, high-level picture of it, from supplier to customer. Watch the short video, then work with the toolkit PDF: it explains the method, shows a worked example and gives you a blank template to fill in.

Tool video

The short tool video will appear here.

[SIPOC_Toolkit_EN](https://skillagility.com/wp-content/plugins/embedpress/assets/pdf/web/viewer.html?&file=https%3A%2F%2Fskillagility.com%2Fwp-content%2Fuploads%2F2026%2F10%2FSIPOC_Toolkit_EN.pdf#key=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)

## SIPOC in short

1. **Name the process** with a clear start and end.
2. **Write five to seven process steps**, each starting with a verb.
3. **List the outputs and customers.**
4. **List the inputs and suppliers.**
5. **Check the SIPOC with the team** that works in the process.

Key points

- Suppliers, Inputs, Process, Outputs, Customers on one page.
- Five to seven high-level process steps.
- Clear start and end points define your scope.
- Every column helps you find stakeholders.

**Related tools:** [In/Out-Frame](https://skillagility.com/en/resources/in-out-frame/) · [Stakeholder Matrix](https://skillagility.com/en/resources/stakeholder-matrix/) · [System Interaction Map](https://skillagility.com/en/resources/system-interaction-map/)