{"id":5685,"date":"2026-10-06T15:55:34","date_gmt":"2026-10-06T13:55:34","guid":{"rendered":"https:\/\/skillagility.com\/en\/resources\/system-interaction-map\/"},"modified":"2026-10-07T10:38:51","modified_gmt":"2026-10-07T08:38:51","password":"","slug":"system-interaction-map","status":"publish","type":"docs","link":"https:\/\/skillagility.com\/en\/resources\/system-interaction-map\/","title":{"rendered":"System Interaction Map"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Your work does not happen in a silo. A system interaction map shows who feeds your work, who depends on it and what flows in between, so you can see where things get stuck. Watch the short video, then work with the toolkit PDF: it explains the method, shows a worked example and gives you a blank template to fill in.<\/p>\n\n\n\n<div class=\"wp-block-group ska-tk-video is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"ska-tk-label wp-block-paragraph\">Tool video<\/p>\n\n\n<p class=\"wp-block-paragraph\">The short tool video will appear here.<\/p>\n<\/div>\n\n\n        <div id=\"ep-gutenberg-content-76d86e20b35c94893c239b15d503f6f9\" class=\"ep-gutenberg-content aligncenter ep-percentage-width   ep-content-protection-disabled\" data-embed-type=\"PDF\" data-embed-url=\"https:\/\/skillagility.com\/wp-content\/uploads\/2026\/10\/System-Interaction-Map_Toolkit_EN.pdf\">\n            <div class=\"embedpress-inner-iframe emebedpress-unit-percent ep-doc-76d86e20b35c94893c239b15d503f6f9\" style=\"max-width:100%\" id=\"embedpress-pdf-system-interaction-map-en\">\n                <div >\n                    <div class=\"ep-embed-content-wraper\"><div class=\"position-right-wraper gutenberg-pdf-wraper\"><iframe title=\"System-Interaction-Map_Toolkit_EN\" class=\"embedpress-embed-document-pdf embedpress-pdf-system-interaction-map-en\" style=\"width:100%;height:640px; max-width:100%; display: inline-block\" src=\"https:\/\/skillagility.com\/wp-content\/plugins\/embedpress\/assets\/pdf\/web\/viewer.html?&#038;file=https%3A%2F%2Fskillagility.com%2Fwp-content%2Fuploads%2F2026%2F10%2FSystem-Interaction-Map_Toolkit_EN.pdf#key=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\" frameborder=\"0\" oncontextmenu=\"return false;\"><\/iframe> <\/div><\/div>                <\/div>\n            <\/div>\n        <\/div>\n    \n\n\n<h2 id=\"in-short\" class=\"wp-block-heading\">System Interaction Map in short<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Put your role in the middle.<\/strong> Write your role or team in a box in the centre of the page.<\/li>\n\n\n<li><strong>List your inputs.<\/strong> On the left, add every department, person, system or supplier that delivers something you need. Write down what they deliver, for example orders, parts, approvals or data.<\/li>\n\n\n<li><strong>List your outputs.<\/strong> On the right, add everyone who receives something from you, internal or external. Write down what you deliver to them.<\/li>\n\n\n<li><strong>Label each connection by flow type.<\/strong> Draw a line for each connection and mark it as a material flow, an information flow or a financial flow. Use three colours if you can.<\/li>\n\n\n<li><strong>Mark the weak spots.<\/strong> Ask for each line: does this work reliably? Mark every connection with delays, errors, missing information or rework. Add a short note on what goes wrong.<\/li>\n\n\n<li><strong>Pick one connection to improve.<\/strong> Choose the weak spot that hurts the most or affects the most people. That is a good candidate for an improvement project.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-group ska-tk-key is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"ska-tk-label wp-block-paragraph\">Key points<\/p>\n\n\n<ul class=\"wp-block-list\">\n<li>Your role sits in a network of inputs and outputs. Map it before you try to fix anything.<\/li>\n\n\n<li>Label every connection as a material, information or financial flow.<\/li>\n\n\n<li>Mark weak spots neutrally and note what goes wrong.<\/li>\n\n\n<li>Problems often start upstream. A fix in one connection can improve the whole flow.<\/li>\n\n\n<li>Use the most painful weak spot as a starting point for an improvement project.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<p class=\"ska-tk-related wp-block-paragraph\"><strong>Related tools:<\/strong> <a href=\"https:\/\/skillagility.com\/en\/resources\/dmaic-roadmap\/\">DMAIC Roadmap<\/a> \u00b7 <a href=\"https:\/\/skillagility.com\/en\/resources\/sipoc\/\">SIPOC<\/a> \u00b7 <a href=\"https:\/\/skillagility.com\/en\/resources\/stakeholder-matrix\/\">Stakeholder Matrix<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your work does not happen in a silo. A system interaction map shows who feeds your work, who depends on it and what flows in between, so you can see where things get stuck. Watch the short video, then work with the toolkit PDF: it explains the method, shows a worked example and gives you [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","footnotes":""},"doc_category":[152],"doc_tag":[],"knowledge_base":[151],"class_list":["post-5685","docs","type-docs","status-publish","hentry","doc_category-lean-six-sigma-essentials","knowledge_base-b303-lean-six-sigma"],"year_month":"2026-10","word_count":311,"total_views":"4","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Stefan Lachmann","author_nicename":"stefan-lachmann","author_url":"https:\/\/skillagility.com\/en\/author\/stefan-lachmann\/"},"doc_category_info":[{"term_name":"Lean Six Sigma Essentials","term_url":"https:\/\/skillagility.com\/en\/resources\/b303-lean-six-sigma\/lean-six-sigma-essentials\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"B303 Lean Six Sigma","term_url":"https:\/\/skillagility.com\/en\/resources\/b303-lean-six-sigma\/","term_slug":"b303-lean-six-sigma"}],"knowledge_base_slug":["b303-lean-six-sigma"],"_links":{"self":[{"href":"https:\/\/skillagility.com\/en\/wp-json\/wp\/v2\/docs\/5685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skillagility.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/skillagility.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/skillagility.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/skillagility.com\/en\/wp-json\/wp\/v2\/comments?post=5685"}],"version-history":[{"count":1,"href":"https:\/\/skillagility.com\/en\/wp-json\/wp\/v2\/docs\/5685\/revisions"}],"predecessor-version":[{"id":5777,"href":"https:\/\/skillagility.com\/en\/wp-json\/wp\/v2\/docs\/5685\/revisions\/5777"}],"wp:attachment":[{"href":"https:\/\/skillagility.com\/en\/wp-json\/wp\/v2\/media?parent=5685"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/skillagility.com\/en\/wp-json\/wp\/v2\/doc_category?post=5685"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/skillagility.com\/en\/wp-json\/wp\/v2\/doc_tag?post=5685"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/skillagility.com\/en\/wp-json\/wp\/v2\/knowledge_base?post=5685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}