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Lean Management
Course Outline
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The Lean Principle
Lean Management in Action: Let's Get Started!
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Ready? Establish a Growth Mindset!
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The Loom: The Birth of Continuous Improvement
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Lean Principles: Identifying and Eliminating Waste
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Sustaining Momentum: Beyond Short-Term Gains
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The Ultimate Goal: Delivering Value to the Customer
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The Lean A3 Process: A Framework for Structured Problem-Solving
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Step 1: Understand the problem
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4 Topics
Voice of the Customer (VOC)
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What is / What is not
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SIPOC
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Impact Matrix
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Step 2: Map the current situation
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3 Topics
Process Flow Diagram
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Spaghetti Diagram
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Data Mining
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Step 3: Define goals
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4 Topics
VOC Translation Matrix
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Kano Model
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In / Out Frame
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SMART Goals
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Step 4: Identify root-causes
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6 Topics
Waste Walk: Muda, Mura, Muri
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Cause and Effect Analysis
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5 Why’s
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Correlation Analysis
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Relationship Diagram
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Pareto Diagram
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Step 5: Implement countermeasures
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4 Topics
Stabilization, Flow and Pull
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Creativity Techniques
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Cost-Benefit Matrix
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Implementation Plan
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Step 6: Evaluate results
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1 Topic
45 / 90 / 180 / 365
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Step 7: Sustain momentum
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4 Topics
Total Productive Maintenance (TPM)
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Kamishibai
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Failure Mode and Effects Analysis (FMEA)
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After Action Review (AAR)
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Done? Not yet!
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