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Lean Six Sigma
Course Outline
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Fundamentals of Process Management
Lean Six Sigma in Action: Let's Get Started with DMAIC!
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Start with an Intent in Mind!
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Understanding Systems: Driving Operational Excellence and Managing Process Flows
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Lean and Six Sigma: The Foundation of Process Excellence
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Design for Six Sigma (DFSS): Building Quality In, Not Bolting It On
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A Cyclical Approach to Problem-Solving: The DMAIC Framework
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DEFINE: Charting the Course
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6 Topics
D1: Identify opportunities
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D2: Define project goals
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D3: Scope the project
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D4: Identify stakeholders
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D5: Justify the project’s rationale
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D6: Plan the project
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MEASURE: Gathering the Facts
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8 Topics
M1: Collect the Voice of the Team (VOT)
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M2: Map the current state
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M3: Identify influencing factors (Xs)
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M4: Create a data collection plan (Xs + Ys)
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M5: Perform a Measurement System Analysis (MSA)
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M6: Collect data (Xs + Ys) and Visualize the results
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M7: Merge process map and data analysis
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M8: Define the baseline (Ys)
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ANALYZE: Uncovering the Root
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5 Topics
A1: Identify potential causes
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A2: Implement Quick Wins
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A3: Validate processes and data
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A4: Identify and verify root causes
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A5: Finalize the project order
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IMPROVE: Building a Better Way
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5 Topics
Harnessing the Power of Lean Tools
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I1: Identify potential solutions
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I2: Evaluate and select solutions
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I3: Validate selected solutions against the baseline
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I4: Rollout validated solution
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CONTROL: Sustaining the Gains
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4 Topics
C1: Implement Statistical Process Control (SPC)
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C2: Sustain momentum
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C3: Finalize the project documentation and perform handover
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C4: Perform an After Action Review (AAR)
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Done? Not yet!
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