B100 Business Excellence

Course Outline

Check-in
Start with an Intent in Mind!
Craft a Winning Strategy
Recall Your Foundation!
3 Topics
Understand the Organisation’s Purpose: Why does this organisation exist, beyond profit?
Visualize the Value Proposition: What do you actually deliver that customers value?
Map Out the Current Business Model: How does the business really make money today?
Know Where You Stand!
3 Topics
Assess the External Environment: What forces outside your control are shaping your industry?
Evaluate the Internal Environment: What resources give you a real, defensible advantage?
Identify Strategic Issues: What’s the one issue that could derail the strategy?
Chart Future Paths!
3 Topics
Envision the Future: What futures should you actually prepare for?
Identify the Best Direction: How do you know which option is really the right one?
Create a Tangible Action Plan: How does the strategy turn into this year’s priorities?
Align People and Culture
Make Change Stick!
3 Topics
Build Awareness: Does everyone actually understand why change is needed?
Determine Aspirations: What culture are you really trying to build?
Develop a Pathway for Evolution: What’s the realistic path from here to there?
Grow Your People!
3 Topics
Stick to Your People: Are the people closest to the work actually empowered to act?
Measure What Matters: Are you tracking what actually predicts success?
Build Performance Support: What daily coaching routine turns improvement into habit?
Embrace the Pause!
3 Topics
Invite Different Views: Whose perspective is missing from this decision?
Listen to People Carefully: What are people not yet saying out loud?
Give Time to Settle: Where does change need room to breathe before it sticks?
Streamline the Process Landscape
Map the Flow!
3 Topics
Locate the Organization in the Value Chain: Where does your organisation actually sit in the bigger chain?
Select the Value Stream to Map: Which process is worth mapping first?
Map the Value Stream: Where does value actually flow, and where does it stall?
Cut the Waste!
3 Topics
Establish Shopfloor Management: Is daily performance visible where the work happens?
Perform Process Improvements: What’s the data really telling you about the defect?
Sustain Momentum: What keeps the improvement from sliding back?
Automate and Scale!
3 Topics
Drive Innovative Ideas: What new approach could remove the problem, not just reduce it?
Speed Up Adapting to Changes: How fast could your organisation respond if it had to?
Create Learning Capacity: What lets this organisation get smarter every cycle?
Check-out
Done? Not yet!