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Lean Six Sigma Essentials

  • DMAIC Roadmap
  • System Interaction Map

01 DEFINE

  • VOC Translation Matrix
  • CTQ-Tree
  • Kano Model
  • Is/Is-Not Method
  • SMART Goals
  • SIPOC
  • In/Out-Frame
  • Stakeholder Matrix
  • Cost of Poor Quality (COPQ)
  • DMAIC Milestone Plan
  • Project Charter
  • Define Tollgate Checklist

02 MEASURE

  • Parking Lot
  • Detailed Flowchart
  • Swimlane Diagram
  • Y=f(X) Cascade
  • Data Collection Plan
  • Sample Size
  • Measurement System Analysis
  • Chart Selection Guide
  • Brown Paper Approach
  • Baseline & Sigma Level
  • Measure Tollgate Checklist

03 ANALYZE

  • Fishbone Diagram
  • 5S Quick Wins
  • Spaghetti Diagram
  • Work Sampling (MMA)
  • Yamazumi Chart
  • Scatter Plot & Correlation
  • 5 Whys
  • Affinity Diagram
  • Pareto Analysis
  • Interrelationship Diagraph
  • FMEA
  • Hypothesis Test Selector
  • Analyze Tollgate Checklist

04 IMPROVE

  • 7 Wastes (TIMWOOD)
  • Standard Operating Procedure (SOP)
  • Poka-Yoke
  • SMED (Quick Changeover)
  • Kanban (2-Bin System)
  • Brainwriting 6-3-5
  • SCAMPER
  • Pick Chart
  • Pugh Matrix
  • Pilot Plan
  • Rollout Plan
  • Improve Tollgate Checklist

05 CONTROL

  • Control Plan
  • Control Chart (SPC)
  • Visual Controls
  • Kamishibai
  • OEE & TPM
  • Handover Checklist
  • After Action Review
  • Final Tollgate Checklist
View Categories
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  • B303 Lean Six Sigma
  • 04 IMPROVE
  • SCAMPER

SCAMPER

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Stuck with the same three ideas? SCAMPERA 7-lens creativity checklist: Substitute, Combine, Adapt, Modify, Put to another use, Eliminate, Reverse. Click term for full definition turns the process around seven times, and each turn shows you something new. Watch the short video, then work with the toolkit PDF: it explains the method, shows a worked example and gives you a blank template to fill in.

Tool video

The short tool video will appear here.

SCAMPER in short

  1. Pick the target. One process step or one root causeThe fundamental, underlying reason a problem occurs, as distinct from its symptoms. If you remove the root cause, the problem does not come back. Click term for full definition, not the whole process.
  2. Go letter by letter. Spend 3 to 5 minutes on each question.
  3. Write every answer. Even odd ones. One idea per line or sticky note.
  4. Mark the surprises. Which ideas would you never have had otherwise?
  5. Add to the Long ListThe comprehensive, unfiltered list of potential solutions generated for each root cause, before any evaluation. Click term for full definition. Merge with your other ideas for evaluation in I2.

Key points

  • Seven lenses on one process step.
  • A prompt when ideas run dry.
  • Eliminate often wins.
  • Everything goes on the Long List.

Related tools: Brainwriting 6-3-5 · Pick Chart

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